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ELDER CARE SERIES

Subject: Procedural

The Elder Care Series of scenarios are designed for Care Aids serving senior residents in their homes and staff in long-term care facilities.

These scenarios focus on real-world challenges, including caring for patients with cognitive impairment, managing patients in secure units, while fostering compassion and the importance of incident follow-ups and maintaining resident records.

The goal is to equip caregivers with the skills and confidence needed to ensure patient well-being and safety while fostering a respectful and caring environment.

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Title:
The Secure Unit Incident

Job:
Elder Care - Aggressive Behaviour

Subject:
Procedural

The Secure Unit Incident

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Details

The Secure Unit Incident

This is an incident involving a resident in our secure unit. Andre had just been transferred to us from another facility, and he was struggling with the change. The next morning there was a serious incident that I will never forget.

  • Being Proactive
  • Being Adaptable
  • Being Calm
  • Being Self-Aware

Title:
The Housekeeping Incident

Job:
Elder Care - Record Keeping

Subject:
Procedural

The Housekeeping Incident

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Details

The Housekeeping Incident

I had just celebrated my first year working as a housekeeper at a long-term care home. While working, I was also taking evening courses to become a care giver. I thought the housekeeping job could help me get started in the industry. But then one day something bad happened that I still think about. Try to figure out what I learned about essential competencies of the job?

  • Being Aware
  • Being Persuasive
  • Being Decisive
  • Being Forthright

Title:
Homecare Complacency

Job:
Elder Care - Record Keeping

Subject:
Procedural

Homecare Complacency

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Details

Homecare Complacency

I arrived at an elderly client's home for a routine visit to help with medication administration and change her catheter bag. She had a little fall before I arrived, but she seemed fine. So, I didn’t bother to fill in any progress notes for my visit. I had no idea that this small oversight would cause so much emotional distress. Try to figure out what I learned about essential competencies of the job?

  • Being Compassionate
  • Being Thorough
  • Being Calm
  • Being Consistent
  • Being Thorough

Title:
The Common Area Incident

Job:
Elder Care - Record Keeping

Subject:
Procedural

The Common Area Incident

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The Common Area Incident

It was dinner time when I approached two residents sitting on a couch together in the common area. Glen was a large but gentle man. With him was Mary, a small but feisty woman. I knew Mary was very protective of Glen. Try to figure out what I learned about essential competencies of the job?

  • Being Persuasive
  • Being Courageous
  • Being Calm

Title:
Scenario 1

Job:
Resident Care Aide

Subject:
Situational

Scenario 1

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Details

Scenario 1

This series of scenarios shares the most serious incidents a care aide named Orillia faced in her long-term care career. Orillia is not a real person, but each story is based on true events told by different care aides currently working in elder care.

At the start of her career, Orillia was young, fit, and full of enthusiasm for her work. The first incident that led to injury happened while she was helping a co-worker transfer a resident from his bed to a wheelchair using a ceiling lift. She already knew from the resident’s care plan that he sometimes showed aggressive verbal and physical behavior.

  • Being Conscientious
  • Being Responsible
  • Being Courageous